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Learning Resources Department Employee Guide

For Librarians Only

Reference Services 

In LibApps, open LibAnswers

1. Have LibChat open at all times.

  • Remember to indicate when you step away

  • Remember to check tickets

2. Log all questions in Ref. Analytics

  • For each question, Add Transaction

  • Be sure to assign a READ category to each.

CROI calendar 

In LibApps, open LibCal

  • Click Events

  • Click the CROI - Course Related Outreach & Instruction calendar

  • Click the date of the class you are visiting

  • DO NOT CREATE FROM SCRATCH – select CROI from the menu

Complete as directed – details are in the text box for your reference but includes:

USING THE FIELDS BELOW, PROVIDE THE FOLLOWING INFORMATION...

EVENT LOCATION

  1. For an Onsite Event (on campus class), use the Location/Room menu to select a location.

  2. Meeting with an online class? Select Online Event via Facebook Live (or other) and for Event URL * put https://sjrstate.instructure.com Do NOT create your own Zoom.

EVENT DETAILS

  1. ST. JOHNS RIVER STATE COLLEGE - For in-person events, select your campus. For live online events, leave the default "No St. Johns River State College"

  2. PRESENTER select your name

  3. CATEGORY

    • Select Dual Enrollment class if applicable AND

    • Select WHERE you met with the class

  4. INTERNAL TAGS select Academic Support or Information Literacy – only Librarians will select Information Literacy

  • After your visit, remember to go back to the CROI calendar, click your event, and enter the number of students in the Actual Attendance box. Click Save.